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0121 321 3231


For more information please ring 0121 321 3231, otherwise click the appropriate link if you would like to be considered for any of the jobs below.

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30 Jobs matched your search criteria


Senior Office Administrator
Area: Lichfield Type: Permanent Salary: £18,000
Consultant: Jenny Wigley Category: Administrative Hours: Full Time
Senior Administrator required for busy company based in Lichfield. You MUST have vast administration experience, and a stable employment history, along with strong IT skills and and very strong organisational skills. The main duties will include: Order Administration Entering new customer orders onto the computer Monitoring the Electronic Data Interchange for new customer orders Printing customer statements and invoices Answering customer order queries Setting up new products on the system using Udex Sending new products for testing where appropriate Tracking product testing to ensure approval received in time for order production & delivery Tracking deliveries to customers to ensure timely despatch and receipt Secretarial Duties Organising schedules for regular business trips in liaison with key personnel and Far East Suppliers to include travel and hotel accommodation Opening, processing and distributing post to the relevant personnel Answering the phone, screening and passing calls to the relevant personnel Responding and following up any email enquiries on behalf of management Assisting in the maintenance of the office filing systems, including filing and retrieval of files General Administration Ordering stationary, computer/printing equipment/disposables and packaging ancillaries Assisting in the creation of company newsletter and distributing to stakeholders accordingly Distributing internal post and sending external post Handling customer complaints and writing letters to customers/suppliers as requested Providing general secretarial and/or administrative support for Partners or other staff Other duties as necessary to ensure the business operates successfully Following safe working practices at all times, as described in the Company's Health and Safety Policy and risk assessments, and ensure a clean and tidy working environment Skills The Office Administrator will need to exhibit the following skills: Highly organised and assertive with strong communication and time management skills Confident and well spoken with an excellent telephone manner (to act as the face of the business to all incoming telephone calls and answer customer queries) Clear/concise verbal/written communication skills to be able to deal with Far East Suppliers Email proficient and familiar with Microsoft Office and preferably Dataease Ability to work under own initiative, taking on new tasks with confidence and completing them to a high standard and within appropriate deadlines Flexibility and ability to adapt quickly and easily Ability to complete all tasks within tight deadlines set, multitask and thrive in a busy office environment Sales skills and IT skills preferred Interest in fashion jewellery and hair accessories Ability and enthusiasm to learn new skills and adapt to an ever changing and growing business The hours of work are Monday to Friday 9.00am-5.30pm with 30 minutes lunch break.

Contracts Administrator
Area: Sutton Coldfield Type: Permanent Salary: £13,000 - £17,000
Consultant: Kimberly Taroni Category: Administrative Hours: Full Time
Full time Contracts Administrator required for a busy company based in the Sutton Coldfield are. You will be required to work 37.5 hours per week between the hours of 8.30am-5.30pm Monday to Friday. The main duties of the role include: Issuing work to on site engineers Programming works for engineers activities/ logging onto job board Sales order processing on Sage Contract maintenance using Sage Raising delivery notes Invoicing from contract database Reporting on works not completed to plan Liaison with engineers on a daily basis Liaison with customers to book in work Ordering parts with suppliers Maintenance of basic databases Attending operations meetings General Office Administration - sending quotes to customers You will need the following skills and attributes: Team player Ability to work unsupervised on own initiative Good people skills Hard working and enthusiastic Good IT skills (Microsoft packages) Good organisational and memory skills General office administration experience You will initially be offered 20 days holiday (+ Statuatory Bank Holidays), increasing by 1 day per year up to a maximum of 25 days. The company offer on site free parking.

Junior Account Manager
Area: Sutton Coldfield Type: Temp to Perm Salary: £18,000 - £25,000
Consultant: Diana Shenton Category: Marketing Hours: Full Time
Junior Account Manager required on a temp to perm basis.You need to have experience in a marketing/creative background. Responsibilities are: Managing main accounts and reporting to the Director. A creative eye would be required as you will also work closely with the packaging designers to get the correct product. You will also be liaising with factories abroad and the Order Adminstrator to ensure that the timescales for samples are met and orders placed in a timely manner. You will take part in face to face meetings with clients, and in time become involved in presenting to clients. You will also attend exhibitions and occasionally become involved in comparative shopping trips around Europe. You may also be involved in buying trips abroad. You must understand Critical Path from all aspects of packaging including sign off, production and delivery. You must have excellent attention to details, be very organised and ideally have some experience in a creative environment. You need to be VERY organised and a good team player. Hours of work will be 8.30-5.30 Monday-Thursday and 8.30-4.00 on Friday. May need to be flexible with hours at times.

Senior Administrator/ Demonstrator
Area: Erdington Type: Permanent Salary: £18,000 - £20,000
Consultant: Kimberly Taroni Category: Administrative Hours: Full Time
Experienced Administrator required to join a busy company based in the Erdington area. You will mainly focusing on the administration side, but will also need to help out in the showroom occaisionally and deal with customers, so must have good customer service skills and confident manner. Working directly with the Branch Manager, and also in the office with the full time Bookkeeper. Assisting the Manager with any administration that he needs. The main duties include making arrangements, sending out letters, dealing with e-mails. Managing diaries of Designers and Installation Engineers, scheduling appointments, all follow up admin from orders - sending out paperwork, invoicing. Mailmerging letters - must know how to format letters but don't need to be able to touch type - not a secretarial role. Managing Excel spreadsheets, would be useful if someone can set them up from scratch and work out formulas, but isn't essential. They will be a key holder so must be trustworthy and reliable. The hours will be 9.00am-5.00pm Monday to Friday with 30 mins lunch break. You may be asked very occasionally to work a weekend day, but only approx every couple of months.

Secretary
Area: Erdington Type: Temp to Perm Salary: £7.50 - £8.50 per hour
Consultant: Diana Shenton Category: Secretarial Hours: Full Time
Our Erdington based client is looking for an experienced Secretary with a minimum of 6 months secretarial experience. You will be required to take minutes, audio type and update spreadsheets as well as all general administrative duties. You must have an excellent knowledge of Microsoft Word/, Excel, and Powerpoint. This role is for a minimum of 6 months with a view to the role becoming permanent for the correct applicant. Your hours of work will be Monday to Friday, 8am - 5pm with a 1 hour lunch break.

Customer Service Advisor
Area: West Bromwich/ Sutton Coldfield Type: Permanent Salary: £18000
Consultant: Kimberly Taroni Category: Customer Services Hours: Full Time
Professional and mature person required for senior customer service vacancy. YOU MUST HAVE AT LEAST 5YEARS EXPERIENCE IN A SIMILAR ROLE, AND BE FLEXIBLE TO TRAVEL TO BOTH WEST BROMWICH AND SUTTON COLDFIELD AS THE COMPANY WILL BE RELOCATING IN THE NEAR FUTURE Working in a team of 5-6 customer service staff within an open plan office, you will be the face of the business. You will answer incoming sales calls from customers, take orders over the phone, and deal with a wide range of problems/ queries in an efficient manner. You will use an in house computer software package, and will be provided with full training. During quieter periods, you may become involved in some telemarketing, although this is a relatively small part of the role. You must be: Highly professional in all aspects Have a professional telephone manner Be able to work under pressure Have extremely competent keyboard skills Be proficient in multi tasking Have a natural ability for customer care, and enjoy talking to customers on the telephone The hours of work will be 8.30am-5.00pm Monday to Friday, with a 30 minute lunch break. Your holiday entitlement will be 20 days plus statutory bank holidays.

Part Time Accounts Assistant
Area: Sutton Coldfield Type: Temporary Salary: £7.50 - £9.00 per hour
Consultant: Diana Shenton Category: Accounts Hours: Part Time
My Client is looking for an Accounts Assistant starting immediately to work along side the accountant based in Sutton Coldfield. This is a temp role but could lead to a permanent position. The ideal candidate will have a minimum of 6 months experience in accounts as well as a good knowledge of Sage or the Opera System. Your duties will include: - Issuing Invoices - Sales and purchase ledger - Inputting Data - Registering details onto system - General administration duties You will be required to work 6hrs spread over 2 - 3 days. The salary is £7.50 - £9.00 depending on experience

Telemarketer
Area: Sutton Coldfield Type: Temporary Salary: £6.50 - £8.00
Consultant: Diana Shenton Category: Sales Hours: Full Time
Our client specialises in providing tailored campaigns for back to back clients across the Business Services Sector, they are looking for a Telemarketer to start immediately on a temporary contract. You will be responsible for out bound calling to potential clients, speaking with decision makers and arranging appointments for sales reps to visit. You will ideally have experience in Business to Business sales, as part of your role you will be required to fact find in order to gain information with regards to decision makers within the company. You must be able to demonstrate excellent communication skills.You must also be able to over come any objections as any appointment maker will know, you will have to use various sales techniques in order to get through to the desired contact/ Experience using the ACT System or CRM system is preferred but not essential. This is a temporary role for 2 weeks possibly longer starting asap. Your hours of work will be Monday - Friday 9 - 5pm with 1hour for lunch. Your salary is £6.50 - £8.00 depending on experience

Data Researcher/Telemarketer
Area: Garretts Green Type: Temporary Salary: £7.00 - £7.50
Consultant: Diana Shenton Category: Sales Hours: Full Time
My client has an interesting role within their company working on an ongoing project. As a Data Researcher/Telemarketer you will be required to research other companies on the internet, contact clients from the Data Base, you will also be responsible for mailshotting. At present this is a TEMP role but there is a strong possibility that it could become PERM for the right candidate, as well as this there is the possibility to become more involved in the direct marketing as the project progresses. It is essential that you are a good communicator, both in person and on the phone, organised and with good administrational skills, and previous telemarketing experience.

Technical Administrator
Area: Aston Type: Temporary Salary: £6.00-£6.50 per hour
Consultant: Diana Shenton Category: Administrative Hours: Full Time
An opportunity has arisen within a Birmingham based company for a Technical Administrator. Your hours will be 8 -4.45 Mon - Thurs and 8 - 1.30 on Fridays. This role is ongoing. You will be responsible for general Administration work, You must be proficient in Excel and be able to set up and manage spreadsheets. Access experience would be preferable but not essential. You will be doing data entry as well as additional duties.

Clinical Coding Coordinator
Area: Birmingham Type: Temporary Salary: £11.00-£12.50 per hour (may be flexible)
Consultant: Diana Shenton Category: Other Hours: Full Time
Experienced Clinical Coding Coordinator required for an initial 6-12 month contract. There may be a possibility of a permanent position for the right candidate. You will be working for the NHS Trust and will be based in Birmingham City Centre. This is a Band 5 position. The purpose of the role is: ? To improve the quality, completeness and depth of clinical coding throughout the Trust. ? To plan and deliver an ongoing programme of clinical coding audit throughout the Trust. ? To provide expert advice to the Head of Care Records on clinical coding matters. ? To plan and deliver in-house training and educational programmes to ensure that all clinicians undertaking coding activity are trained to the required national standard in the use of ICD?10, OPCS 4 (where appropriate) and other standard clinical activity coding systems that maybe introduced. This includes ensuring that clinicians are adequately trained to input clinical coding information. Key tasks and responsibilities are: ? To establish and implement clinical coding training sessions for clinicians on extensive use of ICD?10, OPCS 4 (where appropriate) and other standard clinical activity coding systems for coding diagnoses of clinical notes. ? Produce regular training report to identify good practices, risks, opportunities, and challenges. ? To implement and maintain a regular audit of coded data using Data Quality Review (Clinical Coding Audit Methodology v3) ensuring the production of high coded clinical data. ? To support the clinical audit in relation to coding quality, to assist in the provision of an overview of the Trust performance. ? To participate in quality improvement initiative, identifying areas where the processes used within the coding function can be improved and designing new processes to be trialled and evaluated. ? To provide professional and expert advice on all areas of clinical coding to Trust personnel. ` ? To support the Care Records service in its validation, analysis, and audit of data using national clinical coding methodology and guidelines. ? To support the Head of Care Records in the production and maintenance of all policies and procedures relating to clinical coding. ? To be conversant with the relevant publications of International Classification of Diseases (ICD?10), OPCS 4 (where appropriate) and other standard clinical activity coding systems. ? To update personal copies of classification and instruction manuals to reflect changes in national standards when notified by the NHSIA. ? To maintain up to date knowledge, taking account of changes in clinical coding practices and techniques, updating Trust policy, procedures and instruction manuals. ? To critically examine clinical information required assigning the national codes in accordance with the national guidelines. ? To participate in clinical coding projects and advice on appropriate changes where necessary. ? To keep abreast of current national developments pertaining to clinical coding with colleagues throughout the region and inform Trust personnel as necessary. ? To report serious problems with the documentation through the Trust incident reporting mechanism. ? Maintain confidentiality of all coded and other patient data.

Production Controller
Area: Sutton Coldfield Type: Temporary Salary: 19k - 20k
Consultant: Kimberly Taroni Category: Customer Services Hours: Full Time
My client is looking for a Production Controller to oversee the Customer Service/Production department for a period of 7 - 9 months in order to cover maternity leave. You will be responsible for the professional and efficient administration within the customer service/production team. Answering to the Production Manager. You will provide full administrative support to the customer service team. Your Duties will include: - Issuing quotations for part enquiries, using excel price book. - Order processing. - Taking telephone orders. - Updating department work in progress sheet - Part addition/modifications using sage. - Bills of materials addition/modification using sage. - Monitoring engineers equipment calibration list. - Some export/shipping paperwork. - Updating customers and colleagues with progress orders. - General administration duties. - Ensuring all deadlines are met. Candidates must have and excellent, polite and courteous telephone manner and work well with others. All candidates must be willing to travel as the company will be moving to Tamworth in the new year. You will receive 25day holiday plus bank holidays pro rata.

Administrator/Customer Service Assistant
Area: Sutton Coldfield Type: Permanent Salary: 15K - 18K
Consultant: Kimberly Taroni Category: Administrative Hours: Full Time
My client is looking for a Customer Service Assistant / Administrator to work as part of their customer service team. You will be responsible for professional and efficient administration within the customer services department, answering to the Service and Production Controller. Your overall purpose will be to provide full administrative support to the Customer Service Team. Your duties will include: - Organisation of, scheduling and producing weekly schedules for service engineers. - Inputting data to service department data base from service engineers job report sheets. - Maintaining service contract records. - Ordering any parts or materials required. - Monthly invoicing of service contracts and call outs. - Assisting with quotations and follow ups. - Data input and administration on an inhouse system. - Typing up letters and reports - arranging travel, accommodation and transportation when required. - Providing refreshments and organising lunches as required. - Coordinating stationary requirements. - Other general administration duties as required. All candidates must have good telephone skills and be able to work as part of a team. The office are due to relocate in the next year therefore all candidates bust be willing and have the ability to travel to Tamworth. You will receive 25 day holiday plus bank holidays and a company pension scheme.

Customer Service/ Banking Advisor
Area: Birmingham Type: Permanent Salary: £11000 - £15000 + Bonus
Consultant: Kimberly Taroni Category: Customer Services Hours: Full Time
A Birmingham based company is looking for a Customer Service/ Banking Advisor, to deliver a quality service to all customers, by actioning all Banking and Customer Service work, accurately and within agreed service levels. Your experience MUST be in a telephone/internet banking position, rather than a front of house cashier role. You will be required to contribute to the effectiveness and efficiency of the department through reviewing and proposing improvements to process and procedures. Ensuring that all activities undertaken are fully compliant and meet the appropriate regulatory and audit requirements. Your responsibilities will be to ensure that all procedures on the team are fully understood and adhered to. The customer service teams will be broken down into 4 sections, accounts opening, a contact team for telephone and internet banking queries, payments and transactions, and services which looks into more indepth queries. As part of the customer service team you will not be required to upsell . You will be working with the team leader to identify and agree training needs and implement personal development plans and ensure all SMART targets are achieved. You will be working with team colleagues, providing and efficient, effective and timely quality service, offering, where appropriate, additional products and services to our customers. Your salary will be £11000 - £15000 with the opportunity to earn a bonus of up to 20% of basic salary.

Assistant Office Administrator
Area: Sutton Coldfield Type: Temp to Perm Salary: 6.50 - 7.00 per hour
Consultant: Diana Shenton Category: Administrative Hours: Full Time
An Office Assistant/ Administrator is required for a small office in the Sutton Coldfield area. You will be assisting with general administration work within the office, data entry and chasing up samples, as well as leasing with customers and suppliers within the uk and abroad. You must be flexible as your role may vary from day to day. Having your own car would be an advantage as you may be required to deal with the post. Your fours of work will be Monday - Thursday 8.30 - 5.30 and Friday 8.30 - 4pm

Import Clerk
Area: Birmingham Type: Permanent Salary: 18 - 22K
Consultant: Kimberly Taroni Category: Administrative Hours: Full Time
My client is looking for a Import Clerk to look after a number of clients. Some training will be given with this role but It is essential that candidates have at least 3 years experience within the following areas: - Freight Forwarding - Sea Freight - Import/Export Candidates must also have a good knowledge of shipping lines and be able to deal with deliveries and be responsible for all products received. The ideal candidate will have a good knowledge with in the sea freight industry as well as being computer literate, hard working and punctual. Previous experience with FCL system would be and advantage. The hours of work will be Monday -Friday, 9.00 - 5.00 20 days holiday (plus and extra day every year after being with the company 5 years) There is also a bonus scheme in place on a yearly basis.

German Speaking Trainee Regional Business Manager
Area: Lichfield, Birmingham Type: Permanent Salary: £20K plus company car
Consultant: Kimberly Taroni Category: Sales Hours: Full Time
My client a Multinational company based in Lichfield are looking for a Trainee Regional Business Manager to come and join their team. You MUST be of a German nationality and fluent English language is essential. You will train in the UK for 3-6 months and then continue working in the UK to complete training and start working with UK franchisees for up to 2 years. This role involves great flexibility.Phase 1 of the training will be getting hands on sales experience, selling the companies products from a mobile Showroom. This can be anywhere in the UK for 4-6 months we will provide shared rented accommodation during this time. After the initial training the candidate will be allocated an area and this may be in the UK initially, but in a European base long-term. We foresee at the end of the two year training they will be allocated an area in their country of origin and be asked to relocate if they do not live in the right area. This would suit someone who sees this job as a long term career and wants to work in Sales. A relevant qualification such as business studies or sales and marketing is helpful but not essential. More important than the type of qualification is the desire to gain hands on experience of field sales and the ability to then develop into a management role where the candidate can coach others in the field sales skills they can do themselves. The candidate will need fantastic analytical skills so they can assess any area of under performance in a franchisee?s sales and implement a plan to correct. We require the candidates to display the ability to learn quickly and find that the people who have a degree are more likely to fit this criteria. You must be ok to relocate. Starting salary is £20K plus a company car, this will then rise after the first 6 months.

French Speaking Trainee Regional Business Manager
Area: Lichfield, Birmingham Type: Permanent Salary: £20K plus Company Car
Consultant: Kimberly Taroni Category: Sales Hours: Full Time
My client a Multinational company based in Lichfield are looking for a Trainee Regional Business Manager to come and join their team. You are required to be of a French native and fluent English language is essential. This role involves great flexibility. Training for this role takes 18 months to 2 years. Phase 1 of the training will be getting hands on sales experience, selling the companies products from a mobile Showroom. This can be anywhere in the UK for 4-6 months we will provide shared rented accommodation during this time. After the initial training the candidate will be allocated an area and this may be in the UK initially, but in a European base long-term. We foresee at the end of the two year training they will be allocated an area in their country of origin and be asked to relocate if they do not live in the right area. This would suit someone who sees this job as a long term career and wants to work in Sales. A relevant qualification such as business studies or sales and marketing is helpful but not essential. More important than the type of qualification is the desire to gain hands on experience of field sales and the ability to then develop into a management role where the candidate can coach others in the field sales skills they can do themselves. The candidate will need fantastic analytical skills so they can assess any area of under performance in a franchisee?s sales and implement a plan to correct. We require the candidates to display the ability to learn quickly and find that the people who have a degree are more likely to fit this criteria. You must be ok to relocate. Starting salary is £20K plus a company car, this will then rise after the first 6 months.

Business Development Executive
Area: Sutton Coldfield Type: Permanent Salary: £18000 - £21000
Consultant: Kimberly Taroni Category: Sales Hours: Full Time
As a successful candidate you will be educated to a good standard and hold the relevant professional qualification as well as have experience in Food Law or similar disciplines. A proven record in sales and marketing at this level is required while experience in administration and telesales would be beneficial. Your main responsibilities will include: Quoting services to customers. dealing with customer prospects/enquiries. Targeting sales to specific areas of growth potential for business development projects. Upkeeping membership service. Selling of company's services and products to ensure the achievement of targets, Key Performance Indicators (KPI's) and overall business projects. Your hours of work will be Monday - Friday, from 9am until 5pm

Shift Supervisor
Area: Cannock Type: Permanent Salary: 18K - 20K
Consultant: Kimberly Taroni Category: Customer Services Hours: Full Time
An opportunity has arisen for a shift supervisor. The successful candidate will be responsible for the day to day running of the shift out of hours. day to day activities will include: Management, development and coordination of team members. Assist with the development and delivery of training programmes. Coach the team as required on the application of products, and identification of revenue. Collation of information. Reporting to the National Accounts manager. The ideal candidate will have a HND in management or a certificate in First Line Management. good IT literacy including the use of business information systems. You will need to have experience in recruitment and selection, highly developed interpersonal communication skills and negotiating skills when dealing with suppliers. You must have proven ability to plan, organise and prioritise your work load, and be bale to manage the workload of others to make sure deadlines are met. You must be flexible and be able to adapt to changing demands. You are required to hold a full driving licence and 3 years supervisory experience is preferred. The hours of work will be 10.00am-10.00pm, working on a 4 days off and 4 days on basis.

Junior Account Manager
Area: Tamworth Type: Permanent Salary: 14K - 18K
Consultant: Kimberly Taroni Category: Marketing Hours: Full Time
A Junior Account Manager is required to work for an automotive marketing company. The ideal person will have a great passion for cars. You will also be interested in doing a CIM (Chartered Institute in Marketing ) or already have one. The ideal person will already be working in marketing & sales. You also need to be on the ball, professional and very motivated at what you do. Hours of work are: Monday-Friday 9:00- 17:30pm, Salary ranging between £14-18K depending on experience Holidays: 20 days plus bank holiday On site parking available

Medical Secretary
Area: Sutton Coldfield Type: Temporary Salary: £8.12per hour
Consultant: Diana Shenton Category: Administrative Hours: Part Time
A Medical Secretary is required for a Cardiology department, working 20 - 25 hours per week for a 4 week period. You will be required to type to type up tapes from Cardiology Clinics, and the typing of letters. The Ideal candidate will required a fast and accurate typing ability as well as a good understanding of medical terminology.

Human Resource Assistant
Area: Coventry Type: Temp to Perm Salary: upto £15,000
Consultant: Diana Shenton Category: Other Hours: Full Time
HR Administrator required on a possible TEMP TO PERM basis, based within the Coventry area. You will be working within a small team to deal with confidential information. You will need to be extremely organised, and be able to keep paperwork and filing systems in order. The main duties include: Working within the Human Resource Department you will be responsible for the following: General administrative duties required for the smooth running of the HR Department. Preparation for the weekly payroll using computerised personnel system. Employees sickness absence and holidays, chasing relevant paperwork. Maintenance of Training documentation and databases. Audit and maintenance of the fireboards at the Birmingham site. Holiday/Absence cover for payroll department as and when required. Responsible to do any additional work, within your capability.

Customer Service Administrator
Area: West Bromwich Type: Permanent Salary: 12000 to 15000
Consultant: Diana Shenton Category: Customer Services Hours: Full Time
A Customer Service Administrator is urgently required on a Temp to Perm basis. You must be available for interviews immediately with a view to starting asap. You will be taking calls from customers and dealing with enquiries. These may include chasing orders and liaising with the distribution centre, as well as taking new orders from customers. You must have excellent data entry skills to process orders on the in house database, and be able to undertake other administrative duties. Hours of work are Monday to Friday 9am to 5pm

Internal Sales Engineer
Area: Coleshill Type: Permanent Salary: £23k - £24.5k
Consultant: Kimberly Taroni Category: Other Hours: Full Time
Key tasks include: * Assisting customers with telephone enquiries * Preparing quotations and providing all relevant technical documentation & O & M manuals to support incoming enquiries * Advising customers on product applications & technical queries * Preparing project/customer quotations * Liaising with companies & external suppliers on both technical & pricing issues * Inputting sales data onto computer * Proactively managing customer needs * Support external sales teams with customer queries/technical enquiries * Assembly & test of both electrical/pneumatic valve/actuator combinations * Make recommendations on new product requirements and product development The ideal candidate will: * Have previous experience in an internal sales or project engineering role * Have good communication skills and interpersonal skills * Ideally have an engineering background/qualification * Have their own transport due to the location of the company

Customer Service Administrator
Area: West Bromwich Type: Temporary Salary: £6.00 per hour
Consultant: Diana Shenton Category: Customer Services Hours: Full Time
Customer Service Administrators required for a busy company. You will be taking calls from customers and dealing with enquiries. These may include chasing orders and liaising with the distribution centre, as well as taking new orders from customers. You must have excellent data entry skills to process orders on the in house database, and be able to undertake other administrative duties. You will need to be available immediately on a temporary basis to cover a maternity contract.

Administrator
Area: Tamworth Type: Permanent Salary: 12000-14000
Consultant: Kimberly Taroni Category: Administrative Hours: Full Time
This company based in Tamworth require an Administrator to join their company who offer a complete rang of marketing. The ideal applicant should have some administation experience and also have the ablity to be very focused, organised and enthusiastic. You will be required to to complete various administration tasks and will also be required to complete some basic accounts work such as chasing payments and generating invoices. There is some scope for progression within this company. Hours of work are Monday to Friday 9am to 5.30pm

Dutch/ German/ French/ Spanish Speaking Telemarketers
Area: Birmingham Type: Temp to Perm Salary: £12,000 - £15,000
Consultant: Diana Shenton Category: Sales Hours: Full Time
Dutch, German, Spanish or French speaking telemarketers required to work on telemarketing projects for a busy Birmingham based company. This temporary role can also lead to a permanent position for the right person. The basic salary would be £12k-£15k with bonuses of up to £3k. The company are looking for candidates fluent in their language and with good basic English. You will initially be temping on £6.00 per hour.Reporting to the Project Co-ordinators/ Team Leaders the Telemarketing role will incorporate the following points.· To be a professional and effective telemarketer · Manage administrative functions of projects as assigned by the Project Co-ordinator, Team Leader or Senior Telemarketer.· Ensure understanding of objectives and targets of the project, and report project progress to the Team Leader/ Project Co-ordinator on an on-going basis.· Act as back up to Team Leader / Project Co-ordinator or Senior Telemarketing Executive as assigned in client liaison situations.· Assist to Team Leader / Project Co-ordinator or Senior Telemarketing Executive in training of temporary workers and new staff.· Responsible for quality of qualifiers on assigned projects, ensuring that the lead codes are accurate and that spelling and information contained is both relevant and correct.· To shadow to Team Leader / Project Co-ordinator or Senior Telemarketing Executive, therefore ensuring adequate training is provided to meet your own requirements.· Productively grow knowledge base regarding both the IT market place, and also the company and its methodology.· Inform the to Team Leader / Project Co-ordinator or Senior Telemarketing Executive at the earliest opportunity if there are any issues with any of the assigned projects.· Ensure reporting figures are accurate.

Telemarketing Executive
Area: Sutton Coldfield Type: Permanent Salary: £15K + Commission
Consultant: Kimberly Taroni Category: Sales Hours: Full Time
This busy company have 2 vacancies for a Telemarketing Executive. The ideal people must have some business to business telemarketing/telesales experience. Your role will be to investigate new business opportunites through telephone canvassing and direct mail campaigns. Part of your role will be to lead, motivate and train the dedicated database researchers. You will be required to implement and action regular direct mailing campaigns, to contribute to the department/team target of attended and quoted appointments and assist in any shortfalls. You will need to be sales driven for this role. The hours of work are Monday to Thursday 9am to 5.30pm and Friday 9am to 2.30pm. On site parking is available. The salary for this position is £15k plus commission.

Customer Service Administrator
Area: Sutton Coldfield Type: Temp to Perm Salary: £5.80-£6.50 per hour
Consultant: Diana Shenton Category: Customer Services Hours: Part Time
Part time Customer Service/ Helpdesk Administrators required to work 7.30am - 1.00pm or 1.00pm-7.00pm Monday to Friday for a busy message taking service in Sutton Coldfield town centre. You must have excellent typing skills (possibly a typing qualification), and be able to type proficiently whilst talking to customers on the telephone. You will be answering calls on behalf of large/ small companies, taking messages, giving information and order taking. You must be literate with good grammar and spelling skills, and have an excellent telephone manner. Experience in the commercial sector is preferable. You must have good attention to detail.